We offer telehealth consultations to address Cold Sores. Our healthcare providers can evaluate your symptoms and suggest appropriate treatments, which may include lifestyle recommendations, over-the-counter medications, or prescriptions. While our services are not available 24/7, you can participate in a virtual visit with one of our providers at any time you choose during our business hours (M-F 8am-5pm).

Please note that we do not accept insurance, and payment is required at the time of service.

We do not accept health insurance for our services. However, you may submit a claim to your insurance provider for potential reimbursement, though we cannot guarantee coverage. If you typically use insurance for medications, you can do so with prescriptions provided through our services. We recommend discussing insurance coverage directly with your pharmacy. The cost of medication is separate from the cost of your visit.

If our provider is unable to diagnose or treat your health issue during a telehealth visit, they may recommend that you seek in-person care from a primary care provider or specialist. You will be charged for the consultation if you choose a Pay-Per-Visit. There are no additional charges if you’re part of the membership.

Currently, we do not offer doctor's notes through our telehealth services. Our focus is on providing immediate care and treatment plans tailored to your needs.

Yes, after your telehealth visit, you can communicate with our medical assistants for 14 days at no extra cost. Your secure messages will be reviewed by the first available medical assistant . If further adjustments are needed after this period, a new visit will be required.

You will need to schedule a new telehealth visit to request a refill. Providers may require an assessment of your treatment's effectiveness before issuing additional prescriptions to ensure your health and safety.

We are committed to protecting your health information with stringent privacy and security practices that comply with the Health Insurance Portability and Accountability Act (HIPAA). We employ administrative, physical, and technical safeguards, including encryption to ensure your information remains secure. We do not sell personal information, including protected health information (PHI).

Cold sores, also called fever blisters, are small, painful, fluid-filled blisters that usually appear on or around the lips, mouth, or nose. They are caused by the herpes simplex virus type 1 (HSV-1), which is highly contagious and spreads through direct contact with an infected area or person.

Common symptoms include:
1. Tingling, itching, or burning sensation around the lips or mouth (often before the sore appears)
2. Small blisters that burst and crust over
3. Soreness, dryness, and irritation in the affected area
4. Occasionally, flu-like symptoms during the first outbreak.

Most cold sores can be diagnosed by a healthcare provider through a physical examination of the affected area. In rare cases, a swab of the sore may be sent to a lab to confirm the diagnosis if it is unclear.

While there is no cure for cold sores, urgent care can provide treatments to manage symptoms and speed healing:
Prescription antiviral medications (oral or topical), such as acyclovir or valacyclovir, are most effective if started within 24–48 hours of symptom onset.
Over-the-counter (OTC) creams (e.g., docosanol, benzyl alcohol) and pain relievers (acetaminophen, ibuprofen) can help ease discomfort.
Cool compresses and moisturizing lip balms may reduce pain and promote healing.

With or without treatment, most cold sores heal within 7–10 days. The first outbreak may last up to three weeks. Antiviral medications can shorten the duration if started early

Seek treatment if:

It is your first outbreak and you are unsure of the diagnosis
You have severe pain, widespread sores, or difficulty eating/drinking
Sores are not healing after two weeks
You have frequent outbreaks or a weakened immune system

Yes, cold sores are highly contagious, especially when blisters are present. To prevent spreading:
Avoid kissing and sharing utensils, towels, or lip products
Wash your hands frequently, especially after touching the sore
Avoid touching your eyes or other parts of your body after touching the sore

Our providers can prescribe antiviral medications and recommend appropriate OTC treatments to help manage your symptoms and reduce the duration of the outbreak.

Common triggers include:
Sun exposure
Illness or fever
Stress
Hormonal changes
Weakened immune system

Apply a cold compress to reduce swelling and pain
Use a gentle mouthwash if brushing is painful
Eat cool, soft foods and avoid spicy or acidic items
Get plenty of rest and stay hydrated