Breathe Easy Again—Relief from Cold and Sinus Symptoms Starts Here
Congestion, cough, sinus pressure? Let’s treat it today—no waiting room required.
Membership
Pay Per Visit
How it Works
Start Your Care
Access virtual care when you need it—on your schedule, no appointment required.
Connect with a Provider You Trust
A certified provider will review your symptoms and guide you through the next steps.
Receive Care
Get support for everyday health issues. If medication is necessary, we’ll send the prescription to your local pharmacy. You can use our insurance to get the prescription or self-pay.
Ongoing Support
We’ll create a tailored care plan and provide follow-up as needed to keep you on track
What is an upper respiratory infection (URI)?
An upper respiratory infection is a contagious infection that affects your nasal passages, sinuses, pharynx, or larynx. Common examples include the common cold, sinus infections, laryngitis, and pharyngitis. Most URIs are caused by viruses, although some may be bacterial. They are typically short-term but can cause significant discomfort.
What are the symptoms?
- Nasal congestion or runny nose
- Sore throat
- Cough (dry or productive)
- Sneezing
- Mild headache or facial pain (especially with sinus infections)
- Low-grade fever
- Postnasal drip
- Fatigue
Frequently Asked Questions
We offer telehealth consultations to address upper respiratory infection. Our healthcare providers can evaluate your symptoms and suggest appropriate treatments, which may include lifestyle recommendations, over-the-counter medications, or prescriptions. While our services are not available 24/7, you can participate in a virtual visit with one of our providers at any time you choose during our business hours (M-F 8am-5pm).
Please note that we do not accept insurance, and payment is required at the time of service.
Please note that we do not accept insurance, and payment is required at the time of service.
We do not accept health insurance for our services. However, you may submit a claim to your insurance provider for potential reimbursement, though we cannot guarantee coverage. If you typically use insurance for medications, you can do so with prescriptions provided through our services. We recommend discussing insurance coverage directly with your pharmacy. The cost of medication is separate from the cost of your visit.
If our provider is unable to diagnose or treat your health issue during a telehealth visit, they may recommend that you seek in-person care from a primary care provider or specialist. You will be charged for the consultation if you choose a Pay-Per-Visit. There are no additional charges if you’re part of the membership.
Currently, we do not offer doctor's notes through our telehealth services. Our focus is on providing immediate care and treatment plans tailored to your needs.
Yes, after your telehealth visit, you can communicate with our medical assistants for 14 days at no extra cost. Your secure messages will be reviewed by the first available medical assistant . If further adjustments are needed after this period, a new visit will be required.
You will need to schedule a new telehealth visit to request a refill. Providers may require an assessment of your treatment's effectiveness before issuing additional prescriptions to ensure your health and safety.
We are committed to protecting your health information with stringent privacy and security practices that comply with the Health Insurance Portability and Accountability Act (HIPAA). We employ administrative, physical, and technical safeguards, including encryption to ensure your information remains secure. We do not sell personal information, including protected health information (PHI).
An upper respiratory infection (URI) refers to an infection in the nose, sinuses, throat, or larynx, usually caused by a virus. It's one of the most common illnesses and can range from the common cold to sinusitis or laryngitis.
Most URIs are caused by viruses such as rhinoviruses, adenoviruses, or coronaviruses. In some cases, bacteria may be involved, particularly with sinus infections.
Everyone can get a URI, but they’re more common in children, older adults, and people with weakened immune systems or chronic lung conditions. Crowded environments and seasonal changes also increase risk.
Diagnosis is usually based on symptoms and a clinical evaluation. In some cases, testing for strep throat, influenza, or COVID-19 may be recommended to rule out specific infections.
Symptoms include nasal congestion, sore throat, cough, mild fever, sneezing, postnasal drip, and fatigue. Sinus infections may cause facial pressure or pain.
Treatment focuses on symptom relief—hydration, rest, decongestants, and pain relievers. If a bacterial infection is suspected (e.g., bacterial sinusitis or strep throat), a provider may prescribe antibiotics.
Yes. Frequent handwashing, avoiding close contact with sick individuals, and maintaining good hygiene can reduce the risk. Staying up to date with flu and COVID-19 vaccines also helps.
Most viral URIs resolve on their own. However, if symptoms worsen or persist, it may indicate a secondary bacterial infection such as sinusitis or bronchitis, which requires medical treatment.
Yes. Saline nasal rinses, warm fluids, humidifiers, throat lozenges, and over-the-counter cold medications can ease symptoms. However, these should not replace medical advice if symptoms are severe or prolonged.
Yes, our fee includes evaluation, reviewing your symptoms, and sending a prescription to your preferred pharmacy, if medically necessary. Medication costs are separate.
Most people start feeling better within a few days. Full recovery can take up to 10 days. If symptoms last longer or worsen, a follow-up visit may be needed.